Analysis and Reporting in the Electricity Distribution Sector; In order to evaluate the success of the operations carried out within the electricity distribution companies on behalf of the company and to create a strategy, information that can be used primarily in data collection and digitization of the collected data on the one hand and comparing the current situation with past periods on the other hand must be produced.
For years, electricity distribution companies have been managed with the same methodology. Although very important, instead of using a common database for sharing information between units, units, even within the same building, ask each other for information and waste time.
However, in-house efficiency will be greatly increased by providing access to information from the common database according to the needs of the units. What's wrong with a transformer information being seen by business, plant and customer service units based on the interests of their units? But it is a fact that it will be very advantageous for the company.
The information produced must also be clear, clear and impartial, without the need for comment.
Since this topic is actually very detailed and has a large structure, it is not possible to explain in detail with these articles, hundreds of pages of details must be written in order to fully clarify the system,
Therefore, I will try to write enough in this section to express the beginnings of the analysis needs of customer service.
Distribution Companies in Customer Service;
Analysis and Reporting in the Electricity Distribution Sector – Meter reading rates;
The low rate of meter reading should not be emphasized without the number of subscribers active, in order to explain the low meter reading rate, because the number of subscribers used during the season has not been interrupted in accordance with the network connections and distribution company of subscribers who have been demolished or unusable in the past periods, these non-usable subscriber numbers do not clearly know the number of subscribers because they are seen in active subscriber numbers, so the counter read rate information prepared does not reflect the truth. Therefore, decisions to increase the reading rate with this approach, which is not correct, do not always yield the correct results.
Again, in a similar situation, to clearly know and strategies the leakage rates in the distribution of electrical power, which is the main activity area of the company;
Energy exchange points and measurement circuit information,
Counter read rate,
A list of subscribers, known as zero-loss subscribers, measured from the transmission point area,
Measurement circuit information,
Data such as consumption information should be known accurately and fully.
(In some provinces, high consumption subscribers measured from the transmission network, their consumption is the majority of sales throughout the province, due to the total loss leakage rates in these provinces appear to be very low. However, if other subscriber sales are analyzed separately, it will be clear that the truth is not at all as seen. )
In accrual/collection rates, instead of dividing values into results, investigating the subject and the resulting effect of accrual and collection operations working as the same unit or different unit, which unit is directly responsible for the cutting process,
Accrual/Collection rates are useful for separate and separate examination both on the amount and on the number of invoices. It will be seen that there will be big differences between the use of two different parameters and the proportions to be found. The actual information will also be available using these rates.
Again, the success of the cutting process will be observed by examining the collections made between the two dates as invoices or period invoices past the due date.
In light of all this information, weekly, monthly and annual plans should be created and the implementation of the plans and the success of the results obtained after implementation should also be reported in half.
In the system of unit-generated reports of each unit in the reporting method, it is possible to deviat from the desired realm as a result of the emotional acting of the units with the instinct to highlight their own success.
Therefore, it would be more convenient and more efficient to designation of an independent unit to create a report.
In addition, both the reports to be created for senior management, the reports to be created for the unit administrators, and the general evaluation reports are the same as the content, but they should differ on a detail-by-detail terms.
It is of different importance that the strategy will be determined according to the results of these analyses and reports. Incorrect analysis and reports cause company targets to devie in other directions, which is directly the company's loss.
Nietszche's word here is a one-line description of many of the issues we have written and cannot write. "It's better to know something than to know things halfway."