Right of Compensation of Electricity Consumers; Although the Quality of Service Regulation on Electricity Distribution and Retail Sales was published on 12.09.2006; it was published on 21.12.2012 and the old regulation was repealed in accordance with Article 28 of the new regulation.
Article 16 of the Regulation; ) "When the limit values set in Table 9 are exceeded for unde notified deductions; the distribution company pays compensation to the user without the need to apply under the principles set out in this article";
And even if the old regulation was repealed, an exception has been made to the consumer's protection in this regard, the provisional 6th U.S. According to the article 2012 and 2013, the payment of compensation to users in relation to supply continuity is made in accordance with the user application. Applications must be submitted by the end of March of the year following the relevant year." The plugin has been made.
Although the work is actually 12 pages, excluding regulations, attachments, the items contain much more content; There are many substances that need interpretation and criticism, and in general there are many substances that will make it necessary for the Consumer to look for his or her right instead of protecting the consumer.
Uns notified Deductions Compensation
For this reason, this week we will be able to address some topics about quality control and payment of compensation,
Quality of Supply Continuity, article 8 of the Regulation;
(1). The distribution company records long, short, and temporary outages that affect all or part of the distribution system….
(4) User; to record supply continuity, it may have the measuring and recording device approved by the distribution company recorded at the distribution company's control and as appropriate, to the port or the main measuring point for invoicing.
The records of these devices are read in the company of distribution at the request of the user and evaluated by the distribution company together with their own records; it is taken into account in determining the duration and number of deductions to be used to calculate the compensation s due in accordance with this Regulation.
Calculation of Power Outage Compensation
Calculation and payment of compensation to users
ARTICLE 16 – (1) When the limit values set out in Table 9 are exceeded for unde notified deductions, the distribution company pays compensation to the user without the need to apply under the principles set out in this article.
Payment to each user entitled to compensation; it is started from April of the following year and is carried out in the following periods until it is completed. Payment is made by desisting the distribution system usage costs and def'aten in case of cancellation of the subscription.
In particular, for the detection of un notified interruptions and voltage fluctuations, the distribution company will need to establish the measurement and recorder that the distribution company will see fit, where the company will see fit, or to the main measuring point for invoicing.
Generally, it's an extra expense for a dingy or small-scale trading houses other than high-consumption subscribers. However, the electronic meters currently used also record data as robust as an energy analyzer on the measurement of the values mentioned above.
In addition, after 2012 and 2013, the provision was made for the deduction times that distribution companies will determine and to pay compensation spontaneously to affected subscribers.
If distribution companies do not keep these deductions and the records of affected subscribers properly and make payments, as is understood, the matter will be terminated by legal process.
Rescribing Subscriber Errors
Other than that; It is a positive start for the users, even though there are also difficulties in retamination for the damage caused by the distribution network and the damage caused by the distribution network, as the user is not caused by his own faults.
The biggest problem is that consumers who do not know their right or know how to overcome all these bureaucratic processes will continue their grievances.
The fact that we have resolved the victimization of consumers in our applications on behalf of consumers who reached out to us while the regulation dated 12.09.2006 is in force is an indication that the old regulation also solves problems.
However, the continuity and quality of energy alone does not fix consumer victimization, but consumers are victimized on everything from energy permission, billing, illegal and irregular electricity use to contract termination.
Criminal penalties should also be applied to distribution companies depending on the determination of unfair practices and reporting that will cause public and consumer grievance and harm.