The previous week, we mentioned illegal electricity definitions according to epdk's regulations. We will now share the process of appealing consumers' illegal electricity minutes and illegal electricity bills, which are against regulations.
- What is the Definition of Illegal Electricity Use?
- Billing and Objection Methods of Illegal Electricity Use
- Consumer Victory in Lost Fugitive Price
- Combating Leakage Electricity Use
- Chronic Leakage Electricity Use and Preventive Measures!
- Illegal Electricity Use and Sanctions
- Illegal Electricity Regulations and Illegal Electricity Calculation Principles
- Who should the consumer trust the victim of the electricity company.?
Illegal Electrical Applications and Dispute Processes for Invoice Amounts
The leaked electricity report in your name at your place of use and the consething electricity usage invoice; Due to the transactions contrary to the regulations you will determine by looking at whether the EPDK Electricity market is regulated in accordance with the consumer services regulations; In accordance with the principle that objections will not stop paying,(within 6 months from the date of notification);
You must make your objection to the illegal electricity bill within the first 6 months from the notification date.
You can appeal in writing to the relevant electricity distribution company; the distribution company is obliged to respond to the objection in illegal electricity bills within 10 working days.
Related Distribution Company; It is obliged to respond to your illegal electricity invoice objection in 10 business days.
Dispute Process and Dispute Amounts on Illegal Electricity Bills
In case your victimization arising from the response and application of the relevant distribution company is not eliminated, first of all;
Keep the dispute subject,
For those up to 7,500,00 Tl.ye, the county consumer arbitration committees should be applied to the provincial consumer arbitration committees for amounts between TL 7,500.00 and TL 11,330.00.
Distribution companies; Consumer arbitration committees can appeal their decision within 15 days or are obliged to implement the decision.
Despite this, some distribution companies have been unconstitutional; the consumer does not object to the decision made by the arbitral tribunal and does not implement the decision after two years. In this case, consumers should search for all their rights to the full end in this context,
Distribution companies; Consumer arbitration committees have the right to appeal their decision within 15 days. Otherwise, he is obliged to implement the decision.
In cases where distribution companies do not appeal or implement the decision of consumer arbitration committees within the legal period; consumers can search for their rights in the courts.
"In the meantime, we answer all the questions of consumers as much as we can; It is important for us to be able to reach consumers to write their e-mail addresses in order to inform consumers in a healthy way."