Retail Electrical Services with free consumers
Electricity Market Regulations in Retail and Wholesale services sometimes lag behind the practice, so both suppliers, retail companies and customers are at an impasse from time to time, and it will also be beneficial for efficiency if some applications are specifically installed in accordance with our time technologies.
Free Consumer and Retail Electrical Services Regulation
For customers who are free consumers;
1.In cases where the Reactive energy price specified in Article 16 , (4) of the Electricity Market Customer Service Regulation and which customers have to pay is different from the Customer's Supplier and distribution company, there are problems with the applications as to which company will accrue and collect the price.
2.If a customer who consumes electrical energy as a free consumer commits the Illegal or Irregular verb specified in Article 13 and 14 of the Electricity Market Customer Service Regulation, or if it is found that the counter does not record correct consumption for any reason other than the customer's defect, it should be made clear whether the accrual and collection of penalties or receivables a result of the applications will be applied by the supplier or the distribution company.
3.Different applications are made in different distribution companies in the case of assurance costs of free consumers, customers who choose another supplier from the distribution company as a free consumer, while the existing assurance fees are not returned by the distribution companies, customers also have to pay assurance fees to their chosen suppliers. Therefore, there should be an opening on the issue of the cost of assurance.
NEED TO UPDATE THE RULES;
Apart from these, especially if it is taken into account that remote meter reading services, which have come up frequently in recent years, are now a legal obligation in a part of customers, arrangements should be made specifically for the application of e-invoices.
Article 7 Paragraph (1) of THE REGULATION OF THE RETAIL SALES CONTRACT IN THE ELECTRICITY MARKET ISSUED BY the Electricity Market Regulatory Board
" If the customer does not make payments for electricity consumption by the due date, a second written notice will be made to the customer by the legal entity that owns the retail license within five business days of the due date. This notice specifies that if the customer does not meet the payment obligation within the specified time period, the electrical power will be cut off. This period, which will be determined by the legal entity that owns the retail license, is at least five business days from the date of the second notification."
SMS (Short Message Service), MMS (Multimedia Messaging Service) or e-mail (e-mail) in addition to the definition in the article (provides a written notice)
If the regulations are complying with today's requirements, conveniences will be provided for both public authority, distribution companies and customers.
Counter does not record correct consumption
ARTICLE 20 — (1) If it is found that the meter does not record correct consumption for any reason other than the customer's defect,