Victimization of Electricity Subscribers! I will share with you the injustice that has happened to another subscriber this week and leave you his comment.
During the check made by the authorized distribution company on 21.05.2012 at its facility, it was understood that the electricity bills invoked by the relevant company on behalf of the customer were misread by the authorized company and 50% incomplete.
Invoices to be arranged with 20 multipliers have been arranged with 10 multipliers for one year. (the current transformer in the plant's measurement system is protected by seal M/68027 belonging to the Electric Company and the conversion rate is 100/5 with customer control card number 1548. These descriptions and documents are a document that the consumer has no defects in this incomplete billing process.)
Based on customer control card 21.05.2012 and customer control card number 1548, a difference invoice was arranged and noted to the subscriber on 22.05.2012.
Unlawful Electricity Distribution Companies – Victimization of Electricity Subscribers
Unlimited lawlessness of the authorized electricity distribution company;
1.When the customer signed a Retail Sales contract on 15.04.2011, the relevant distribution company priced the invoices from the more expensive tariff trading group, even though it submitted the Current Industrial Registry Certificate to the Distribution Company.
2.The customer said that he or she had no fault with the under-invoicing and that the invoice,
Electricity Market Customer Service Regulation;
ARTICLE 23 — (1) Errors in payment notification; incorrect counter reading, incorrect tariff or incorrect multiplication factor, miscalculation of consumption quantity and/or price, or arranging a reimbursement notice.
His written application on 18.06.2012 for the correction of the invoice using his legal right arising from the provision of article 31.08.2012 was not answered until 31.08.2012, and the same request of the customer on 31.08.2012 was not responded to;
(3) The objection is reviewed by the relevant legal entity within ten working days following the application date and the results of the review are reported to the customer in writing.
Article 3071 of the Petition and Information Acquisition Act, 2004/12, and the Prime Minister's Circular on the Exercise of the Right to Information and the Procedural Law of Criminal Procedure are opposed,
Incorrect Consumption Saving of Counters
On the other hand, the Electricity Market Customer Service Regulation;
Counter does not record correct consumption
ARTICLE 20- Paragraph 3;
(3) Differences in consumption are accrued to the customer by the legal entity that owns the retail license, with the relevant period unit prices and without delay. If requested by the customer, the amount will be paid in installments equal to the accrual period.
In violation of the rule, the customer is organized;
a- While it should be calculated from the industrial tariff, the higher tariff should be calculated from the Trade House tariff,
b-When the difference invoice should be calculated from the current price of under-accrued periods; calculated from unit prices for the period 22.05.2012, which is the date on which the invoice was arranged,
c- When the total debt should be instalments without interest as much as the number of periods under-held; collection of debt in addition to the amount and interest, contains no legal basis and consumers are victimized.
It would be naïve to claim that this application, which I have documents in my hand, was unknowingly or sehven! Because although the consumer has requested a solution to the problem by specifying all legal regulations in his petition dated 31.08.2012, neither his petitions have been answered, nor has the problem been resolved.
Then it is more accurate to talk about a distribution company that commits crimes in defiance of the law, in which case the consumer has been victimized when it should be the relevant distribution company that should be punished.
In this case, it is necessary to prevent the victimization of consumers by initiating the implementation of competent organizations to solve problems in no time.